In response to recent allegations on social media regarding misconduct involving drivers on our platform, Yango emphasizes its commitment to maintaining the highest safety standards. Despite these claims, Yango has not received any formal complaints or inquiries from law enforcement through our official channels.

Yango condemns any unlawful behavior and urges individuals with genuine concerns to report incidents directly through official support lines or relevant authorities. Currently, 99.9% of Yango trips are complaint-free, underscoring the reliability and safety of our service.

Yango pledges full cooperation with authorities and continues to prioritize passenger safety through over 25 safety features, including real-time trip monitoring, an SOS button, trip-sharing options, and comprehensive ride insurance.

Passengers are encouraged to report any issues using the in-app Support Center. Yango calls on social media users to share only verified information to protect the livelihoods of honest drivers.

Yango remains dedicated to providing a safe and transparent ride-hailing experience while adhering to Pakistan's laws and regulations.